NEWS

Outlook not working with @btconnect.com e-mail address

20th September 2012 e-tec Computer Services

Problems sending and receiving email on Outlook when using @btconnect.com e-mail address.

If you are having problems sending and/or receiving emails using @btconnect.com e-mail address using a mail program such as Outlook, the most likely reason is to BT’s migration from their current e-mail servers over to Office 365.

BT Business is moving customers onto a new and improved email service powered by Microsoft Office 365. Unfortunately there is no option not to be migrated over to the new servers, as BT are updating and replacing there old servers to this new e-mail platform.

Once the migration has been made your email client such as Outlook will stop working until it has been updated with the new server settings. If you require help with Outlook to work again get in touch and e-tec computer services will be able to reconfigure your server settings so you will be able to send and receive emails once again.

TESTIMONIALS

Chambers Wealth Management Ltd

I would like to say a big thank you to e-tec Computer Services. I recently commissioned e-tec to upgrade my computer systems and found them extremely helpful in advising me in the type and scale of system to suit my financial service business.

They called to me on a number of occasions, sometimes at very short notice. I am very pleased with all the work carried out on the installation of my new system and for also pulling all my data from old machines that were no longer working.

I thought this process would be very costly but found their prices to be extremely competitive. He came to me through a recommendation from a friend and have since recommended him to a number of friend’s, clients and colleagues, some of who I know have already been in contact.

Thank you for your expert services and look forward to dealing with you on an ongoing basis.

John Turner

Standby Productions Ltd

As a Video Production company we deal with large files on a daily basis. We set e-tec Computer Services quite a challenge by asking them to fit a system that not only stored such large files but also streamed them and backed them up quickly and effectively.

We also needed the files to be available to more than one machine, again at high speed, so that there was no ‘buffering’ when playing any High Definition footage.

e-tec provided a solution with 32 terabytes of storage, networked all our Macs together so that now any Editor that enters the studio can log in and access all the associated project files instantly and begin editing.

e-tec did this quickly and efficiently. I am really impressed with the way it has all come together and providing what looks like the perfect system.

Simon Owen